Frequently Asked Questions
Find answers to common questions about your OMY shopping experience.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure you find the perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
OMY is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes across our seasonal collections.
How should I care for my OMY garments?
To maintain the quality of your items, we recommend following the specific care instructions on the inner label, typically involving cold washes and air drying.
Do you ship internationally?
Yes, OMY ships to over 50 countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
What should I do if I receive a damaged item?
We apologize for the inconvenience. Please email us immediately with photos of the damage and your order number so we can arrange a replacement.